Privacy Policy

Your privacy is important to us

Last Updated: January 1, 2026

1. Introduction

Palmetto Transport Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We encourage you to read this policy carefully to understand our practices regarding your personal data.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website or services.

2. What Data We Collect

We may collect the following types of personal information:

  • Name: Your first and last name when you contact us or request our services.
  • Email Address: Your email address for communication purposes.
  • Phone Number: Your contact number to reach you regarding inquiries or services.
  • Company Information: The name of your business or organization, if applicable.
  • Messages: Any information you provide in contact forms, including inquiries, requests for quotes, or other communications.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring sources.
  • Device Information: Browser type, operating system, and device identifiers.

3. How We Use Your Data

We use the information we collect for the following purposes:

  • To Provide Services: To process your requests, provide transportation and logistics services, and manage your shipments.
  • To Respond to Inquiries: To answer your questions, provide quotes, and communicate about our services.
  • To Improve Our Services: To analyze website usage and improve our website, services, and customer experience.
  • To Send Communications: To send you relevant updates, newsletters, or promotional materials (you may opt out at any time).
  • To Comply with Legal Obligations: To meet legal requirements, respond to lawful requests, and protect our rights.

4. Who Has Access to Your Data

We do not sell your personal information. Access to your data is limited to:

  • Authorized Personnel: Our employees and agents who need access to perform their job duties related to providing services to you.
  • Third-Party Service Providers: Companies that help us operate our website and provide services, including those listed in Section 5 below.

All third parties with access to your data are contractually obligated to keep it confidential and use it only for the purposes we specify.

5. Third-Party Services

We use the following third-party services:

  • Formsubmit.io: We use formsubmit.io to handle contact form submissions. When you submit a form, your information is sent to our email address through their secure service. Please review their Privacy Policy for more information.
  • Google Maps: We use Google Maps to display location information. Google may collect data according to their Privacy Policy.
  • Analytics: We may use analytics services to understand how visitors use our website. These services may collect anonymous usage data.

6. Data Retention Policy

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:

  • Contact form submissions and related communications are retained for up to 3 years after our last interaction.
  • Business records related to services provided are retained for 7 years as required by law and business best practices.
  • Website usage data is retained for 2 years.

After the retention period, we securely delete or anonymize your data.

7. How to Request Data Deletion

You have the right to request deletion of your personal information. To request data deletion:

  • Email us at info@palmettotrans.org with "Data Deletion Request" in the subject line.
  • Include sufficient information to verify your identity (name, email address, and approximate date of your interaction with us).

We will respond to your request within 30 days. Please note that we may retain certain information as required by law or for legitimate business purposes.

8. Cookie Usage

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

For detailed information about the cookies we use and your options, please review our Cookie Policy.

9. Data Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption: We use SSL/TLS encryption for data transmission.
  • Access Controls: Access to personal data is restricted to authorized personnel only.
  • Secure Storage: Data is stored on secure servers with appropriate safeguards.
  • Regular Reviews: We regularly review and update our security practices.

While we take reasonable measures to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

10. Your Rights

You have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request correction of inaccurate or incomplete data.
  • Deletion: You may request deletion of your personal information, subject to legal requirements.
  • Objection: You may object to certain processing of your data.
  • Portability: You may request transfer of your data in a portable format.

To exercise any of these rights, please contact us at info@palmettotrans.org.

11. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Palmetto Transport Inc

7601 NW 72 Ave
Medley, FL 33166

Phone: +1 731-313-5700

Email: info@palmettotrans.org

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.