Accessibility Statement

Our Commitment to Accessibility

Palmetto Transport Inc is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

We believe that everyone should have equal access to information and services, regardless of ability. Our team is dedicated to maintaining an accessible website that serves the needs of all our visitors, including those who use assistive technologies.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the Level AA standard. These guidelines explain how to make web content more accessible for people with disabilities, and conformance with these guidelines helps ensure that the website is accessible to all users.

The WCAG 2.1 guidelines are organized into three levels of conformance: Level A, Level AA, and Level AAA. Palmetto Transport Inc has chosen Level AA as our target conformance level because it is the most commonly referenced standard in accessibility regulations and provides a good balance between technical feasibility and user benefit.

We are actively working to identify and address accessibility barriers on our website. Our efforts include regular accessibility audits, user testing with assistive technologies, and ongoing training for our content creators and developers.

Accessibility Features

We have implemented the following accessibility features to ensure our website is usable by everyone:

Semantic HTML Structure

Our website uses semantic HTML elements throughout to provide meaningful structure to our content. Proper heading hierarchy (H1 through H6) is used to organize content, making it easier for screen reader users to navigate and understand the page layout. Landmark regions such as header, main, navigation, and footer are implemented to facilitate efficient navigation.

Keyboard Navigation

All interactive elements on our website are fully accessible via keyboard. Users can navigate through menus, links, form fields, and buttons using standard keyboard controls including Tab, Enter, and Arrow keys. Focus indicators are clearly visible to help users understand their current position on the page. We have also ensured that there are no keyboard traps that would prevent users from navigating freely.

Alternative Text for Images

All meaningful images on our website include descriptive alternative text (alt text) that conveys the content and purpose of the image. Decorative images are marked appropriately to be hidden from assistive technologies. This ensures that users who cannot see images can still understand the context and information being conveyed.

Color Contrast

We have designed our website with sufficient color contrast ratios to ensure text is readable for users with visual impairments or color vision deficiencies. Our color choices meet or exceed the WCAG 2.1 Level AA requirement of a minimum 4.5:1 contrast ratio for normal text and 3:1 for large text. We do not rely solely on color to convey important information.

Form Labels and Error Messages

All form fields have associated labels that clearly describe the expected input. Required fields are clearly indicated, and error messages are provided in a clear, descriptive manner. Form validation provides helpful feedback that can be understood by all users, including those using screen readers.

Responsive Design

Our website is designed to be fully responsive, adapting seamlessly to various screen sizes and devices. Users can zoom in up to 200% without loss of content or functionality. The site supports both portrait and landscape orientations and works well with various text sizes set by users in their browser settings.

Known Issues and Limitations

We are committed to transparency about the current state of our website's accessibility. While we strive for full accessibility, we are aware of the following limitations:

• Some archived PDF documents may not be fully accessible. We are working to remediate these documents or provide accessible alternatives upon request.
• Third-party content embedded on our site may not fully conform to our accessibility standards. We actively work with our vendors to improve accessibility.
• Some older content may not have been updated to current accessibility standards. We are systematically reviewing and updating legacy content.

We are actively working to address these issues and improve the accessibility of our website. If you encounter any accessibility barriers not listed here, please let us know.

Feedback Mechanism

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know. We take all feedback seriously and will work to address issues promptly.

When reporting an accessibility issue, please provide as much detail as possible, including:

• The URL of the page where you encountered the issue
• A description of the problem
• The assistive technology you were using (if applicable)
• Your browser and device information

We will respond to accessibility feedback within 5 business days and provide a plan for resolution within 10 business days.

Contact Information for Accessibility Concerns

If you need assistance accessing any content on our website or would like to report an accessibility issue, please contact us using any of the following methods:

We will make all reasonable efforts to accommodate your needs and provide the information you are seeking in an accessible format.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you have the right to file a complaint with the appropriate regulatory authority:

U.S. Department of Justice
Civil Rights Division
Disability Rights Section - 950 Pennsylvania Avenue, NW
Washington, D.C. 20530

You may also file a complaint through the ADA Information Line at 1-800-514-0383 (voice) or 1-800-514-0383 (TTY).

For residents of Florida, complaints may also be filed with:
Florida Commission on Human Relations
2009 Apalachee Parkway, Suite 100
Tallahassee, FL 32301
Phone: 850-488-7082

Third-Party Content

While we strive to ensure accessibility throughout our website, some third-party content or applications may not be fully accessible. This includes:

• Content from social media platforms
• Embedded maps and location services
• Third-party forms and payment processors
• External links to other websites

We work with our third-party vendors to encourage accessibility improvements and provide alternative methods for accessing information when necessary.

Ongoing Efforts

Accessibility is an ongoing priority for Palmetto Transport Inc. Our commitment includes:

• Regular accessibility audits using automated testing tools and manual reviews
• Training for content creators and developers on accessibility best practices
• Integration of accessibility checks into our content publishing workflow
• Periodic reviews of assistive technology compatibility
• Engagement with users who have disabilities for feedback and testing

Date of Statement

This accessibility statement was last reviewed and updated on July 28, 2026.

We review and update this statement at least annually, or whenever significant changes are made to our website that may affect accessibility.